Privacy Policy

Jetaace Privacy Policy — Your Data, Our Responsibility

How safe is your personal data? Here you'll find a clear breakdown of exactly what information Jetaace holds, why it's held, and how it's kept secure.

SSL Encrypted Not Sold to Third Parties Secure Server Your Control
Last Updated: January 2026
Security Summary
Data Encryption 256-Bit SSL
Third-Party Sale Never
Right to Erasure Always On
Cookie Controls Optional
Security Audit Annually
Support Language Bengali

How Jetaace Protects Your Privacy

6 Data Protection Principles We Follow

Legal Basis

Maximum Encryption

Jetaace uses 256-bit SSL/TLS encryption. Every piece of data you send or receive travels through a fully encrypted channel — no one can intercept it in transit.

Critical

No Sale of Data

Jetaace never sells your personal data to third parties, nor uses it for advertising purposes. This has been a founding principle of Jetaace since day one.

Your Rights

You're in Full Control

You can request to view, correct, or delete your data at any time. Jetaace will process your request within 30 days.

Secure Servers

Jetaace stores your data in internationally certified, secure data centers. Access is restricted to authorized personnel only — and all their activity is logged.

Transparent Cookie Policy

Your consent is obtained before any non-essential cookies are used. You can update your cookie preferences at any time.

Regular Security Audits

Jetaace conducts annual security audits through independent third parties. Any vulnerabilities identified are addressed as quickly as possible.

Important: By creating or using an account on Jetaace, you agree to this Privacy Policy. Please read it in full.

01

Introduction — Why This Policy Exists

In today's digital world, your personal data is an incredibly valuable asset. Jetaace (jetaace.ws) takes this seriously — which is why we built a robust Privacy Policy from the very start, not merely to meet legal requirements, but to earn your trust.

This Privacy Policy explains what data Jetaace collects, why it collects it, how it is used, and how it is protected — as well as the rights you hold over your own information.

This policy applies whenever you use Jetaace's website, mobile app, or any of our services. Jetaace is not responsible for third-party websites or services.

If any part of this policy is unclear, our Bengali support team is always on hand to help.

02

What Information We Collect

Jetaace collects only the data that is necessary — nothing more. The information collected falls into three categories:

1. Information You Provide Directly (Identity Details)
  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • Residential Address
  • Identity document details (NID, Passport — for KYC purposes)
  • Payment Method Details (bKash/Nagad Number)
2. Automatically Collected Information (Usage Data)
  • IP Address & Device Type
  • Browser and operating system information
  • Login Time & Session Duration
  • Pages visited and links clicked
  • Gaming history & betting transactions
3. Information Received from Third Parties
  • Transaction verification data from payment providers
  • Identity Verification Service Data (KYC Process)
  • Fraud Prevention Service Information
Data Type Reason for Collection Mandatory Retention Period
Name & Date of Birth Identity Verification Yes For the duration of account activity
Mobile/Email Contact & Security Yes For the duration of account activity
Payment Information Transaction Processing Yes 5 Years (Legal)
Gaming History Service Improvement Optional 3 Years
IP Address Security & Fraud Prevention Automatic 1 Year
Cookie Data User Experience Consent-Based 30 days – 2 years
03

How Your Information Is Used

Jetaace uses the information it collects only for specific, clearly defined purposes. How each piece of data is used is transparently outlined below:

  • Account Management: Registration, login, password reset, and account verification.
  • Service Delivery: Playing games, placing bets, and processing deposits & withdrawals.
  • Security Assurance: Detecting fraud, preventing suspicious activity, and protecting your account.
  • Customer Support: Resolving your issues and answering your questions.
  • Legal Obligations: KYC verification and compliance with anti-money laundering regulations.
  • Service Improvement: Analysing which games and features are most used to improve the platform.
  • Relevant Communications: Sending relevant offers based on your preferences and gaming behaviour (with your consent).

Jetaace never sells or rents your data to advertisers. You can opt out of promotional emails at any time.

04

Who Your Data Is Shared With

Jetaace shares data with third parties only when necessary and only to the minimum extent required. The complete list is provided below:

  • Payment Providers (bKash, Nagad, Rocket): Only the minimum data necessary to complete a transaction is shared.
  • KYC Verification Services: Trusted third-party services are used to verify your identity.
  • Security Services: Specialized service providers for fraud detection.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Game Providers: Game-specific data (game session ID, bet amount).

Jetaace enters into strict Data Processing Agreements (DPAs) with all third-party partners, who are contractually required to comply with Jetaace's privacy standards.

International data transfers follow internationally recognised standards (GDPR-compliant).

05

Security Measures

Jetaace employs a multi-layered security framework to protect your data — covering technical, procedural, and organisational levels.

Technical Security
  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 encryption — applied to all stored sensitive data.
  • Two-factor authentication (2FA) — applied at account login.
  • Firewall and intrusion detection system.
  • Automated security monitoring, 24/7.
Procedural Safeguards
  • Staff access is limited to the minimum necessary.
  • Access to sensitive data is logged and reviewed.
  • Annual independent security audit.
  • Regular penetration testing.

No system is 100% impenetrable. That's why we also encourage you to use a strong password, never share it with anyone, and report anything suspicious to us immediately.

06

Cookie Policy

Jetaace uses four types of cookies:

  • Essential Cookies: Login sessions and security tokens are essential for the site to function — these cannot be disabled.
  • Performance Cookies: Improving page load speed and error detection. With your consent.
  • Analytics Cookies: Time spent on pages and content viewed — used to improve our service.
  • Preference Cookies: Language preferences and theme settings — to keep your experience comfortable and personalised.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

07

Your Rights

You have full control over your personal data at Jetaace. Each of the rights below can be exercised at any time:

Right to Access

You can request to see all the data we hold about you. You will be notified within 30 days.

Right to Rectification

You may request corrections to any inaccurate or outdated information. Many details can also be updated directly from your account settings.

Right to Erasure

After closing your account, you may request that your data be deleted. However, certain information may need to be retained to fulfil legal obligations.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Right to Data Portability

You can request a download of your data in a machine-readable format (JSON/CSV).

Right to Object

You can object to your data being used for marketing purposes — and Jetaace will honor that request.

To exercise these rights support@jetaace.wsto send us an email. Jetaace will respond within 30 days.

08

Protection of Minors

Jetaace is strictly for users aged 18 and above. Jetaace does not knowingly collect data from or provide services to minors.

If we become aware that a minor has created an account, it will be closed immediately and all collected data will be deleted. If a parent or guardian discovers that their child has used Jetaace, please contact us right away.

To learn more about responsible gaming and the protection of minors, please visit our Responsible Gaming page.

09

Data Retention Period

Jetaace does not retain data longer than necessary. Each category of data has a defined retention period:

  • Account Information: For as long as your account is active. 90 days after closure.
  • Transaction Details: 5 years, as required by legal obligation.
  • KYC Documents: 5 years (as required under anti-money laundering laws).
  • Customer Support Records: 3 years.
  • Usage Logs (Login, IP): 1 Year.
  • Marketing Preferences: Updated immediately upon opt-out.

Once the retention period expires, data is securely deleted or anonymised.

10

Policy Updates & Contact

Jetaace may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via email or an on-site notice.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.

Privacy Contact:

Privacy FAQs

No. Jetaace never shares or sells your mobile number to advertising companies, nor uses it for marketing purposes. Your phone number is used solely for account verification, security, and important service-related communications.

Account data is deleted within 90 days. However, transaction and KYC data must be retained for 5 years to meet legal requirements. You may request deletion of your data, but legally mandated records must be kept.

No. Your betting history is completely private. Only you and authorised Jetaace staff (for specific purposes) can access it. Third parties and the general public will never have access to your gaming history.

Yes — every promotional email includes an "Unsubscribe" or opt-out link at the bottom. You can also turn off marketing communications directly from your account settings. Please note that essential service emails (such as transaction confirmations and security alerts) cannot be disabled.

Your Data Is Safe — Join Jetaace with Confidence

Done reading our Privacy Policy? Go ahead and register on Jetaace with confidence — and claim your welcome bonus.

Your Data Is Fully Secure SSL Encrypted Your Data Is Never Sold

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